UFIT Help Desk chat representatives are available to help, Monday through Friday, 8AM to 5PM EDT. We can also be reached by phone at 352-392-4357 or email helpdesk@ufl.edu. Be sure to have your username ready.

If you need help with your GatorLink password and you have already tried the self-service reset option, you will need to call us at 352-392-4357 so that we can verify your identity. Due to security concerns, we cannot offer password assistance via chat.

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  • Hello and thank you for reaching out to the UF Computing Help Desk! Our chat representatives are available to help, Monday to Friday, 8AM to 5PM EDT. We can also be reached by phone at 352-392-4357 or email helpdesk@ufl.edu. Be sure to have your UFID or username ready.

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